Help with playback and quality
Quality levels, the player, captions, autoplay and troubleshooting.
Every video on Banned.Video streams with HLS. That means the player can switch between quality levels as your connection changes, so the picture keeps moving instead of stopping to load. Free viewers can watch up to 1080p. Premium members can also watch 1440p and 4K when the source allows it.
The articles below explain the quality menu and the player settings. They also list the keyboard keys and what to do when a video will not play.
Quick fixes to try first
- Set the quality to Auto from the gear menu. It picks the best level your connection can hold.
- Reload the page. The player then asks for a fresh copy of the video playlist.
- Turn off ad-blockers or privacy add-ons for Banned.Video, then try again.
- Try a second browser to see if the problem follows you or stays behind.
Want to know how it works? Read what HLS streaming is and how adaptive bitrate streaming picks a quality. Creators whose uploads look soft should read why a video looks blurry after upload.
Articles in playback and quality
Quality levels and Auto
Auto picks the best Banned.Video quality for your connection. You can also lock one level from 144p to 4K. Free goes to 1080p; Premium adds 4K.Player settings and shortcuts
The Banned.Video player's gear menu and keys. Set quality, speed, captions, sleep timer, loop and autoplay, or use theater mode and picture-in-picture.Playback stutters or will not start
Fix Banned.Video videos that stutter, buffer or will not start. Check quality, reload, pause add-ons, try another browser, or report the video.
